Unbabel makes World’s Most Innovative Companies list

Unbabel has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2020, earning third place in the Enterprise Category.

The list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. This year’s MIC list features 434 businesses from 39 countries.
“The last year has been nothing short of transformative for the business, with major breakthroughs in machine translation, product adoption, and customer advocacy,” said Vasco Pedro, CEO of Unbabel. “Being among the 2020 awardees provides powerful recognition of these achievements, and validation of our broader vision: bringing customer-centric support to customers in every language.”
The news comes in the wake of numerous industry accolades, including wins for Best Machine Translation Quality Estimation (QE) at the Fourth Conference on Machine Translation and, together with Concentrix, “Best Innovation in Customer Service” at the European Contact Center and Customer Service Awards and “Best AI-Human Hybrid” at the UK National Innovation Awards.
In September 2020, to unlock further innovation as it builds the translation layer of the internet, Unbabel secured $60 million in Series C funding, in a round led by Point72 Ventures. As the business continues to grow, Unbabel has reaffirmed its commitment to the customer service space, while exploring novel applications of its AI-Human hybrid, through the Labs Division and a recently opened AI hub in Pittsburgh.